InstinctSurvival

You can reach us by email at contact@instinct-survival.com, and we will respond within 24 to 48 hours, Monday through Friday, from 9:30 AM to 6:30 PM, excluding weekends and holidays.

You can contact us through our contact page! We will be happy to assist you.

YES, we ship worldwide. Worldwide delivery is free.

Yes of course, all payments made on our website are 100% secure through Paypal and Apple Pay. These platforms are leaders in online payment and are external to our servers, which is why we have no access to your information (credit card number, bank account number, password, etc.).

The confirmation of the order can sometimes take a little time. Normally, you should receive it within an hour. Please check your SPAM folder, and if you don't find the order confirmation there, we can check to ensure that your order has been properly recorded. Please send us an email.

To initiate a return, simply provide your contact information on our contact form along with the reason for the return.

We will then send you your return number along with the necessary information. Print the return form, complete the requested information, and include it with your package.