Privacy policy

(GDPR)

Last Updated: 01/22/2024

This Privacy Policy on Data Privacy (the "Privacy Policy") aims to formalize our commitment to respecting the privacy of users of the website [https://instinct-survival.com/] (the "Site") operated by the sole proprietorship JDO.

The Privacy Policy and the General Terms and Conditions of Sale of the Site form a contractual set. All capitalized terms not defined in this Privacy Policy are defined in the General Terms and Conditions of Sale available here: [https://instinct-survival.com/pages/conditions-generales-de-ventes].

In the context of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 ("GDPR") and as set forth below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data solely in connection with the provision of our Services or communication about these Services, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which it is processed. You will never be asked to provide sensitive personal data, such as your racial or ethnic origin, political, philosophical, or religious beliefs.

By registering on the Site, you authorize us to process your personal data in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please refrain from using the Site and the Services.

In what cases do we collect your personal data, and what data is collected? We may collect and retain your personal data, particularly when you:

Browse the Site; Create your account; Make an online payment; Contact us.

We use your personal data to enable the implementation and management of the Site's Services and to respond to your specific requests. We also use your personal data to operate and improve our Services, our Site, and our approach. This information is used solely by us and allows us to better tailor our Services to your expectations.

If you have chosen to receive emails and messages from us when creating your Account, you will receive electronic and alphanumeric messages about our products and promotions. We will then use the personal data you provided during your registration. You can unsubscribe from these communications at any time.

1.1 Browsing the Site

Connection data. Every time you log in to our Site, we collect personal data such as your IP address and your computer's MAC address, the date and time of login, as well as information about the browser you are using.

Browsing data. We also collect information that identifies how you access the Site, which pages are viewed, and for how long. In this context, we may use Cookies as specified in paragraph 6 below.

1.2 Creating an Account

Access to certain of our Services requires the prior creation of an Account. In accordance with the General Terms and Conditions, you will be asked to provide certain personal data when creating your Account, including your name, postal address, email address, and phone number.

1.3 Payment

Some of the available Services are subject to payment. To this end, you agree that we may use external service providers who may collect personal data to enable the proper functioning of credit card payment processing services or any other means of payment, and, if necessary, the delivery of products or services.

To make a purchase, you must provide your billing details and payment details, including your credit card number, expiration date, security code, and the name of the cardholder for credit card payments.

You may also be asked to provide your telecom operator's name, your mobile phone model, and a valid mobile number to be able to provide purchase instructions directly through your mobile phone.

We retain the details of your payments, as well as the details of the purchases you make. Transaction details are stored either in our systems or with the external provider. This retention is carried out for internal purposes, including accounting, compliance, and legal purposes, in accordance with paragraph 5 of this Privacy Policy.

1.4 Subscription to our Newsletter

When creating your Account, you can give your prior consent to receive our newsletters about news, new products, services, and promotions, as part of the Services.

You can also consent directly to receiving our newsletters by providing your email address in the designated areas on the Site.

In any case, you have the right to withdraw your consent to receive such newsletters at any time and free of charge, as provided in paragraph 6 of the Privacy Policy.

1.5 Contacts

In order to follow up on requests you may make to our Customer Service and to confirm information about you, we may use your name, first name, email address, and phone number.

How do we protect your personal data? We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, in order to prevent it from being distorted, damaged, or accessed by unauthorized third parties. We provide an appropriate level of security, taking into account the state of knowledge, implementation costs, and the nature, scope, context, and purposes of the processing, as well as the risks and their probability.

However, it should be noted that no security measure is infallible, and we are unable to guarantee absolute security for your personal data.

Furthermore, it is your responsibility to maintain the confidentiality of the password that allows you to access your Account. Do not share this information with anyone. If you share your computer, be sure to log out before leaving a Service.

In what cases do we share your personal data? 3.1 Sharing of your personal data with third-party companies

During your navigation on the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf and in our name to enable the proper functioning of credit card payments and other Services.

Personal data may be transferred to countries located outside the European Union, such as China, for the purposes of the transfers.

In accordance with the GDPR, all transfers of personal data to a country located outside the European Union and/or not offering a level of protection considered adequate by the European Commission have been the subject of cross-border flow agreements in accordance with the standard contractual clauses issued by the European Commission.

3.2 Sharing with authorities

We may be required to disclose your personal data to administrative or judicial authorities when disclosure is necessary for the identification, apprehension, or prosecution of any individual who may harm our rights, another user, or a third party. We may also be legally obligated to disclose your personal data and cannot object in such cases.

How long do we retain your personal data? We will only retain your personal data for the duration of your registration on the Site in order to ensure your identification when logging into your Account and to enable the provision of the Services.

Therefore, if you unsubscribe from the Site, your personal data will be deleted and only kept as an archive for the purpose of establishing proof of a right or a contract.

In any case, we will retain your personal data for a period not exceeding that which is necessary in light of the purposes for which it is processed, in accordance with the uses outlined in this Privacy Policy and in compliance with applicable laws and regulations.

Cookies: how do we use them? 5.1 What is a cookie?

A cookie is a text file that may be deposited in a terminal when consulting an online service with browsing software. A cookie file allows its issuer, during its validity period, to recognize the relevant terminal each time that terminal accesses digital content containing cookies from the same issuer.

In any case, cookies deposited on your browsing terminal with your consent are destroyed 13 months after they are deposited on your terminal.

5.2 What are the cookies issued on our Site used for?

The cookies we issue allow us to:

Establish statistics and volumes of attendance and use of the various components of our Site (sections and contents visited, paths), allowing us to improve the interest and ergonomics of the Site and, where applicable, of our products and services; Adapt the presentation of our Site to the display preferences of your terminal (language used, display resolution, operating system used, etc.) during your visits to our Site, based on the hardware and software used for viewing or reading on your terminal; Store information about a form you have filled out on our Site (registration or access to your account) or about products, services, or information you have chosen on our Site (subscribed service, contents of a shopping cart, etc.); Allow you to access reserved and personal areas of our Site, such as your Account, using identifiers or data that you may have previously entrusted to us, and implement security measures, for example, when you are asked to log in again to content or a service after a certain period of time.

During your navigation on the Site, social media cookies may be generated, particularly through sharing buttons that collect personal data.

On your first visit to the Site, a cookie banner will appear on the homepage. A clickable link allows you to learn more about the purpose and operation of cookies and links to this Privacy Policy. Continuing to browse on another page of the site or selecting an element of the Site (such as an image, text, or link) signifies your acceptance of the deposit of cookies on your computer.

5.3 How can you control the cookies used?

You can configure your browsing software at any time to allow cookies to be stored on your terminal or, conversely, to reject them (either systematically or according to their issuer). You can also configure your browsing software to prompt you to accept or reject cookies on a case-by-case basis before a cookie can be stored on your terminal.

Please note: Any configuration you may undertake is likely to change your internet browsing and your access conditions to certain services requiring the use of cookies. We disclaim all liability for consequences related to the degraded operation of our services resulting from the inability to record or consult cookies necessary for their operation that you may have refused or deleted. This would be the case if you tried to access our content or services that require identification. This would also be the case when we (or our service providers) are unable to recognize, for technical compatibility purposes, the type of browser used by your terminal, its language and display settings, or the country from which your terminal appears to be connected to the Internet.

5.4 How do you configure your browsing software?

The configuration of each browser is different for the management of cookies and your choices. It is described in your browser's help menu, which will allow you to find out how to modify your cookie preferences. Below is information on the main browsers.

Internet Explorer / Edge

In Internet Explorer, click on the Tools button, then on Internet Options. Under the General tab, under Browsing History, click on Settings. Click the View Files button.

Firefox

Go to the browser's Tools tab and select the Options menu In the window that appears, choose Privacy and click Show Cookies Safari

Access Settings through the browser menu (Safari > Preferences) Click on Privacy. Google Chrome

Access Settings via the button on the right of the URL bar or via the browser menu (Chrome > Preferences). Select Advanced Settings Click Content Settings and then Cookies. For more information about cookies, you can consult the CNIL website.

6. What are your rights?

You are the only one who has provided us with the data in our possession through the Site. You have rights regarding your personal data. In accordance with data protection regulations, especially Articles 15 to 22 of the GDPR, and after providing proof of your identity, you have the right to request access to personal data concerning you, their rectification or deletion.

Furthermore, within the limits set by the law, you also have the right to object to processing, to restrict it, to decide the post-mortem fate of your data, to withdraw your consent at any time, and to the right to data portability for the personal data provided.

You can contact our Services to exercise your rights at the following email address: [contact@instinct-survival.com], attaching a copy of an identity document to your request.

Additionally, you can unsubscribe from our newsletter at any time by clicking on the unsubscribe link at the bottom of each email. You can also unsubscribe by sending a message to the following address: [contact@instinct-survival.com].

7. Can we modify the Privacy Policy?

We reserve the right to modify the Privacy Policy at any time. Therefore, it is recommended that you regularly consult it. In the event of a modification, we will publish these changes on this page and in the places we deem appropriate based on the subject and importance of the changes.

Your use of the Site after any modification means that you accept these modifications. If you do not accept certain substantial modifications to this Privacy Policy, you must stop using the Site.

8. Data Protection Officer and Contact

For any questions regarding your personal data or if you wish to delete your Account, please contact us at the following email address: [contact@instinct-survival.com] (indicating "Privacy - Data Protection").

9. The National Commission for Information Technology and Civil Liberties ("CNIL")

We remind you that you can contact the CNIL directly on the CNIL website or by mail at the following address: Commission Nationale de l'Informatique et des Libertés (CNIL), 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.